Refund and Returns Policy
Refund and Return Policy
At DrShipWebOffer, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we’re here to help. Please read our Refund and Return Policy carefully to understand your rights and the process for returning items and requesting refunds.
1. Return Eligibility
To be eligible for a return, your item must meet the following conditions:
- The item must be unused, unworn, and in the same condition that you received it.
- The item must be in the original packaging with all tags, labels, and accessories included.
- Returns must be requested within [Insert Days, e.g., 30 days] of receiving the product.
2. Non-Returnable Items
The following items are not eligible for return:
- Perishable goods (e.g., food, flowers)
- Personal hygiene products (e.g., toothbrushes, undergarments)
- Custom or personalized items
- Digital products, downloadable goods, or software
- Clearance or sale items
3. How to Initiate a Return
To initiate a return, follow these steps:
- Contact us raidevinder5@gmail.com
- within the return window. Include you order number and a description of the issue.
- We will provide you with instructions for sending the item back to us. Please ensure the item is securely packaged.
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error on our part.
4. Refund Process
Once we receive and inspect the returned item, we will notify you via email. If your return is approved, a refund will be processed to your original payment method. Please allow [Insert Timeframe, e.g., 5-10 business days] for the refund to reflect in your account.
Important Note:
- Any shipping fees paid at the time of purchase are non-refundable.
- For international orders, customs duties and taxes are non-refundable.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at raidevinder5@gmail.com
6. Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately with:
- Your order number
- A photo of the damaged item
We will arrange for a replacement or a full refund at no additional cost to you.
7. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account or credit card statement.
- Contact your bank or credit card company, as it may take some time for the refund to officially post.
- If you’ve done all of the above and still have not received your refund, please contact us at raidevinder5@gmail.com
8. Cancellation Policy
Orders can be canceled within [Insert Timeframe, e.g., 24 hours] of placing the order for a full refund. After this time, we may not be able to cancel the order if it has already been processed or shipped.
9. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at:
DrShipWebOffer
Email: